Your Google My Business listing can help customers reach you in a variety of ways. Customers can use a listed address to visit your location. They can also use a phone number to place a call. Which other method, if properly set up, can customers use to contact your business?
Customers can request a web meeting through an internet-connected device.
Customers can interact with a bot to answer frequently asked questions.
Customers can place a video call through any camera-enabled device.
Customers can use a message button to initiate a conversation with the business.
Correct Answer
Customers can use a message button to initiate a conversation with the business.
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- 1Tristan owns a local flower shop. His customers are already finding him online, but he’s curious whether Google My Business can do more than just list his phone number and address. How can Google My Business help Tristan engage his customers?
- 2Raven has successfully added her location to Google My Business. She knows she has options for verification, including use of a phone call or e-mail. How else can she verify her location?
- 3Which Google offering could you use to measure the number of people who click or view your ads and later visit your business location?
- 4Sarah’s a digital marketing consultant. With 90% of sales still taking place in a physical location, she knows her clients need to reach customers throughout their journey to ensure the best chance at a sale. Those customers need to find her client’s products across multiple channels. Which type of marketing strategy can Sarah use to drive sales to her client’s physical locations?
- 5Marisol owns a busy yoga studio popular with local students. Her customers call daily to check on class times, availability and pricing, which takes too much of her staff’s time. Marisol would love to use Google My Business to provide the answers that these customers need, without requiring her staff to take calls. Which feature of Google My Business could Marisol use to accomplish this?
- 6Sarah is a digital marketing consultant. With 90% of sales still taking place in a physical location, she knows her clients need to reach customers across multiple channels. Which type of marketing strategy can Sarah use to motivate sales to her client’s physical locations?